Trusted by pet owners when it matters most

I loved the environment, friendly staff, friendly vet and the way they handled the entire process. Even the small touch like putting the pets name on the door and providing a call button was just the right touch. My cat definitely felt the same way because she caused no problems and was completely relaxed. =) All of them did a great job! =) I will definitely be coming back here if I need something for my cat that my vet cannot do in her office. Or anything urgent for that matter! The empathy and concern they had and not feeling like I was just a number coming in.

Unfortunately my dog ended up with two surgeries for his back knees that had cranial cruciate ligament tear. Name of procedure is called TPLO w/ arthroscopy. It is a very invasive procedure. I recommend going with Dr. Sebastian. He is kind, compassionate, and honest. The first surgery was in 2023 and the second in October 2025. It’s been 2 wks and he is already walking so much better. I’m happy to already know that he will be running again in no time!

Very genuine care of my pets. Can call anytime with questions or concerns and everyone is very helpful and nice.

I have seen Dr V for other pets and continue to come back. She is wonderful. Both Dr. Vorathavorn and Shelby have always been fantastic and a really great team. I appreciate them both very much! I LOVE not having a wait time more that 10 minutes past my appointment time. It is extremely important as I can not take days of work each time my pets needs care.

I brought my cat in through the ER for an urgent follow-up after labs with our primary vet came back with significantly elevated kidney values. They took him in immediately and completed a same-day abdominal ultrasound and reviewed results with me as soon as the imaging was done. Communication was very good across the whole team - Dr. Tan, Jaelin, Brian, and Ricky were all great in the clinic, and Michelle and Tiffany were super clear and helpful on the phone. Care was timely, and next steps were outlined clearly. Jaelin really took the time to empathize with my family at discharge and was very patient with my grumpy little guy - really helped make me feel like he was in good hands.

Our dog was in heart failure and the team here stepped up to not only help her medically but to make the whole process for us as simple and straightforward as possible. Our physicians went above and beyond in terms of treatment and compassion.

They saved my Garfield

We have used the facility twice over the past months. Both times, Dr. Lessard provided our elderly dog with the best possible care. She was thorough, knowledgeable, and devoted a great deal of time both to our dog and to us, explaining the issues and detailing the treatment options. She even conferred with our surgeon (after hours) about the best course to pursue. We remain very grateful to her and AVSG Emerfency!

Dr. Joyce Wong is an amazing vet doctor. She is so knowledgeable and caring with the animals. I came in such panic and she was so calming and reassuring and spent so much time with me explaining every question I had and took her time with us. Also the technician Sally is also so sweet and patient as well. They are a wonderful staff.

The staff is great and kept us informed of what was going on or why it was taking so long to be seen. They explained everything they did and instruction for us to follow and you can tell they are concerned for your pet's wellbeing. Great client service care. The overall care for both my dog and us. Thank you.

Had a great experience when we brought our dog here. They saw him quickly and we were all treated very well. Can't compliment Dr. Wong enough for her thorough explanations and compassionate care.

All staff (and the doctor) were very friendly and knowledgeable, and the interactions were not rushed. There was enough time to ask questions and reach a consensus on an action plan without feeling pressured. We were helped by two staff members (whose names I unfortunately can't recall) and Dr. Beaman, and they were all wonderful :) We were seen immediately, everyone was friendly, patient, and helpful, and the treatment plan we arrived at together made sense. The veterinarian you see may be inclined to suggest the most comprehensive set of diagnostics along with a multi-night hospitalization, as their incentive is to leave no stone unturned and apply the maximum level of precaution. That being said, it is not a high pressure sales environment, so you can collaboratively narrow down the action plan to the highest-priority items that make sense given your pet’s condition.