Trusted by pet owners when it matters most
These are reviews from the pet parents we’ve had the privilege to care for. Their honest feedback helps us grow and gives others the confidence to choose our team for their pets' health and happiness.
Rated & reviewed on Google
F. Cyrus Sarmadi
Experience was positive from check-in to check-out for my emergency situation with a dog which had food bloat.
vickie schutz
The staff were all very nice and professional. I got right into a room and my baby was care for.
Jacob Pinkham
Friendly staff
Kate Lawson
Took my sweet senior dog to our regular vet and got some worrying chest Xrays, so we took him to AVSG. Dr Wong saw him immediately, was so thorough, so patient explaining to us what tests she thought he needed and why, and did every test to figure out what was going on. It was the worst possible news for my guy and we had to put him down the following morning, and I just got a handwritten card from AVSG expressing their sympathy. At the time I was so thankful for how patient and kind all the staff was, answering all of our questions and making sure he was stable to take home for one last night, and now I am so blown away to get a handwritten card from them. I have 100% confidence they did all that could have been done to save him and cannot recommend them highly enough for incredibly vet care and really above and beyond kindness.
taqwa gilani
AVSG and VSS have the most caring staff and veterinarians. They're super organized and actually empathetic unlike many other veterinary hospitals. The veterinarians are smart and knowledgeable!
S. Esmailian
Amazing doctor! Met with Dr. Cieplucha at first who was wonderful and then Dr. Summers took over for critical care and was so great! She is friendly and knowledgeable and the staff also-everyone was compassionate which is what you need when you are going through a critical situation with your pet. They kept me updated and even gave me a text message where I could ask questions 24/7. My Yorkie was in great hands. She is home now recovering and doing well.
irene wan
The staff was professional and courteous. They provided price estimates and explained in detail what procedures they recommended. They also emphasized that it was up to me on what I wanted to pay for.
Kelly Gendreau
My rescue has been going to AVSG Internal Medicine & Urgent Care for years and we are beyond thrilled that their services now include emergency services as well! Our animals have seen both Dr. Vorathavorn and Dr. Cieplucha, but we have more recently been working with Dr. Vorathavorn, who has done amazing work with some of our complex, special needs cases. We have worked most closely with veterinary technicians Brianna and Shelby, who have been spectacular with patient care and follow-through. All of the staff at AVSG is highly professional and highly trained, and we have never had any issues! I am very selective in where we take our animals and I highly recommend AVSG!
Susan Malatesta
Great experience during a very stressful time with our dog.
skylineranch
great experience so happy I found this place
Jerry C
AVSG is the best place to take your dog if you need emergency 24 hour service. Staff is highly competent and takes immediate action. AVSG is the Cedars-Sinai Medical Center for dogs. This is a real 24 emergency care hospital that has veterinarians on duty 24 hours a day. I took my dog here for an emergency poisoning. As soon as I arrived staff took a urine sample to detect the specific chemical poison. The veterinarian connected my dog to a IV catheter and administered the correct medication to treat the poison via the IV catheter. My dog was kept hydrated via the IV catheter during the entire time he was at AVSG. A liquid prescription nutrient was also administered via the IV catheter. My dog was monitored by the veterinarians continuously during his entire overnight stay at AVSG. If your dog or cat needs emergency care you need to go to AVSG. Time is of the essence. Your dog and cat love you. It's your time to show the love!
Melodie Grace
Dr Vorathavorn and her tech were efficient, friendly, and kind. The costs are high but we have confidence in her diagnoses and health plan for our pet. We dealt directly with Dr. Vorathavorn and her tech. They were terrific. Not waiting in the lobby for an available room and being able to spend time with the doctor asking questions and discussing a plan were invaluable to ease our concerns.
F. Cyrus Sarmadi
Experience was positive from check-in to check-out for my emergency situation with a dog which had food bloat.
Jacob Pinkham
Friendly staff
taqwa gilani
AVSG and VSS have the most caring staff and veterinarians. They're super organized and actually empathetic unlike many other veterinary hospitals. The veterinarians are smart and knowledgeable!
irene wan
The staff was professional and courteous. They provided price estimates and explained in detail what procedures they recommended. They also emphasized that it was up to me on what I wanted to pay for.
Susan Malatesta
Great experience during a very stressful time with our dog.
Jerry C
AVSG is the best place to take your dog if you need emergency 24 hour service. Staff is highly competent and takes immediate action. AVSG is the Cedars-Sinai Medical Center for dogs. This is a real 24 emergency care hospital that has veterinarians on duty 24 hours a day. I took my dog here for an emergency poisoning. As soon as I arrived staff took a urine sample to detect the specific chemical poison. The veterinarian connected my dog to a IV catheter and administered the correct medication to treat the poison via the IV catheter. My dog was kept hydrated via the IV catheter during the entire time he was at AVSG. A liquid prescription nutrient was also administered via the IV catheter. My dog was monitored by the veterinarians continuously during his entire overnight stay at AVSG. If your dog or cat needs emergency care you need to go to AVSG. Time is of the essence. Your dog and cat love you. It's your time to show the love!
vickie schutz
The staff were all very nice and professional. I got right into a room and my baby was care for.
Kate Lawson
Took my sweet senior dog to our regular vet and got some worrying chest Xrays, so we took him to AVSG. Dr Wong saw him immediately, was so thorough, so patient explaining to us what tests she thought he needed and why, and did every test to figure out what was going on. It was the worst possible news for my guy and we had to put him down the following morning, and I just got a handwritten card from AVSG expressing their sympathy. At the time I was so thankful for how patient and kind all the staff was, answering all of our questions and making sure he was stable to take home for one last night, and now I am so blown away to get a handwritten card from them. I have 100% confidence they did all that could have been done to save him and cannot recommend them highly enough for incredibly vet care and really above and beyond kindness.
S. Esmailian
Amazing doctor! Met with Dr. Cieplucha at first who was wonderful and then Dr. Summers took over for critical care and was so great! She is friendly and knowledgeable and the staff also-everyone was compassionate which is what you need when you are going through a critical situation with your pet. They kept me updated and even gave me a text message where I could ask questions 24/7. My Yorkie was in great hands. She is home now recovering and doing well.
Kelly Gendreau
My rescue has been going to AVSG Internal Medicine & Urgent Care for years and we are beyond thrilled that their services now include emergency services as well! Our animals have seen both Dr. Vorathavorn and Dr. Cieplucha, but we have more recently been working with Dr. Vorathavorn, who has done amazing work with some of our complex, special needs cases. We have worked most closely with veterinary technicians Brianna and Shelby, who have been spectacular with patient care and follow-through. All of the staff at AVSG is highly professional and highly trained, and we have never had any issues! I am very selective in where we take our animals and I highly recommend AVSG!
skylineranch
great experience so happy I found this place
Melodie Grace
Dr Vorathavorn and her tech were efficient, friendly, and kind. The costs are high but we have confidence in her diagnoses and health plan for our pet. We dealt directly with Dr. Vorathavorn and her tech. They were terrific. Not waiting in the lobby for an available room and being able to spend time with the doctor asking questions and discussing a plan were invaluable to ease our concerns.


