Real Stories from Our Community

The staff was very friendly, quick to see Heart, and explained everything thoroughly.

I really appreciated how caring and communicative the entire team was. Dr. Keeshan made us feel at ease despite the cancer diagnosis. He called us directly after the surgery.

* staff were immediately available. It is not a requirement but much appreciated. * worked with another ER and our Vet. Coordination is a key. * Caring and interested staff. We appreciate that staff took time, asked questions and later reached out to us to check on our pet. * Pricing was fair. Costs were quickly outlined for us to consider. * Reputation is a thing. The diverse and highly regarded suite of separate serivce providers has a large following. Out Vet examined our new shelter dog and said "She's a wreak. Call the surgery providers at Tustin. They may be able to help her now". That's a golden reputation. Your's is an essential and key quality of life service. You saved our brand new ailing senior. Nothing is a guarantee but you all saved her by ending her misery with professional acumen. That is priceless.

Staff are friendly, helpful, efficient and knowledgeable.

I was very impressed with quality of the surgical procedure and felt confident and assured the surgery outcome will be great.

We had a fantastic experience at [Name of Veterinary Surgical Center]. Our surgeon was exceptionally professional and explained the entire injury and surgical plan in layperson's terms so we knew exactly what to expect. What impressed me most was the aftercare—he personally called me after the surgery and reached out both morning and evening after we brought her home to check on her recovery. The entire team—reception, scheduling, and vet techs—is positive, efficient, and deeply caring. They even worked us into their schedule on short notice when a bandage needed changing. Highly, highly recommend!

Dr who treated my dog was very thorough and nice. Calling for advice a few weeks later took all day for an answer.

Everything - except, the reception desk staff always seem preoccupied or distracted.

From the front office staff, to the vet techs, to our surgeon we have felt so cared for while our dog has been a patient here. The hospital is clean, great location to the cancer specialist- all around a positive experience.

Very professional and friendly staff. All aspects of the surgery, outcome and after care were carefully explained so that we knew what to expect. Our little Jay kitten was very well taken care of.